Welcome to your dedicated hub for comprehensive assistance with all our creative services. We're committed to ensuring your experience with Forma Vizual Studio is seamless and empowering. Here, you'll find quick answers, explore in-depth resources, or easily get in touch with our expert support team.
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Welcome to the website of Forma Vizual Studio. These terms and conditions outline the rules and regulations for the use of Forma Vizual Studio's Website.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Forma Vizual Studio if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logging on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company, Forma Vizual Studio. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Bulgary. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Forma Vizual Studio and/or its licensors own the intellectual property rights for all material on Forma Vizual Studio. All intellectual property rights are reserved. You may access this from Forma Vizual Studio for your own personal use subject to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Forma Vizual Studio does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Forma Vizual Studio,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Forma Vizual Studio shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Forma Vizual Studio reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Forma Vizual Studio a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Forma Vizual Studio; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Forma Vizual Studio. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Forma Vizual Studio's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Our physical address is 52 Graf Ignatiev Street, Floor 3, Sofia, Sofia City Province, 1000, Bulgary.
At Forma Vizual Studio, we believe that exceptional support is not just an add-on; it's an integral part of a successful creative partnership. Our philosophy is built on empowering you with the knowledge and assistance needed to bring your vision to life effectively. We are dedicated to providing timely, clear, and empathetic assistance for every query related to our diverse range of creative services. Your goals are our goals, and our support structure is designed to reflect that shared journey.
Whether you have a question about the intricate details of your ongoing project, need clarification on a specific design element, require technical assistance with file formats, or simply wish to understand our processes better, we're here to guide you. Our standard support channels are actively monitored Monday to Friday, 9:00 AM - 6:00 PM (EET), ensuring your queries are addressed promptly by professionals who understand your creative needs.
Our team isn't just skilled; they're passionate about creative excellence and genuinely care about helping you achieve your objectives. Each member is trained to provide insightful and practical solutions.
We respect your time. We strive to acknowledge and respond to all inquiries within one business day, providing clear, concise, and actionable information to resolve your concerns efficiently.
Leverage the expertise of our seasoned designers and project managers. We provide support that's not just theoretical but practical, helping you navigate any challenge with confidence.
Navigate directly to support topics and frequently asked questions specific to each of our core services. We've organized information to help you quickly find what you need, ensuring you can make the most of your partnership with Forma Vizual Studio.
Your brand's essence, visually defined. Our support covers everything from understanding the nuances of your comprehensive brand guidelines and correct logo application across diverse media (digital, print, environmental), to accessing master vector files and requesting minor adjustments to ensure unwavering brand consistency across all touchpoints.
View Brand Identity FAQs
From impactful brochures that tell your story to engaging social media visuals that capture attention, our graphic design support ensures your assets are pixel-perfect and print-ready. We assist with choosing optimal file types (JPEG, PNG, PDF, SVG), understanding color spaces (RGB for screen, CMYK/Pantone for print), performing pre-flight checks for print-readiness, and efficiently navigating revision feedback for timely project completion.
View Graphic Design FAQs
Your website is your digital flagship, operating 24/7. Our web design support helps you manage content updates effectively, understand the functionalities of your Content Management System (CMS) if applicable, troubleshoot display or responsiveness issues across various devices and browsers, and offers guidance on basic on-page SEO considerations for content placement to enhance visibility.
View Web Design FAQs
Crafting intuitive, engaging, and user-centric digital experiences is our forte. Support for UI/UX projects covers interpreting detailed user flow diagrams, navigating interactive wireframes and high-fidelity prototypes, providing feedback on usability testing sessions, and ensuring that all design specifications (style guides, component libraries) are clear and actionable for development teams.
View UI/UX Design FAQs
The tangible impact of print demands meticulous precision. We support you in mastering critical print production concepts like bleed, trim, and safety margins, selecting appropriate color profiles (CMYK process colors, Pantone spot colors for brand accuracy), choosing paper stock and finishes, and preparing flawless, press-ready files for your print vendors to ensure exceptional final output.
View Print Design FAQs
Your product's packaging is its first physical handshake with the customer. Our packaging design support includes comprehensive guidance on dieline interpretation and technical specifications, selecting sustainable and aesthetically appropriate materials, understanding various print finishes (e.g., foiling, embossing), and effectively liaising with manufacturers during the pre-production sampling and approval process.
View Packaging Design FAQs
Effective digital campaigns are powered by compelling and optimized visuals. We provide robust support for creating and refining your digital marketing assets, including social media graphics correctly sized for various platforms, high-impact banner ads that adhere to IAB standards and network specifications, and designing engaging, responsive email marketing templates that drive conversions.
View Digital Marketing FAQsFind quick answers to common questions about our services, processes, and policies. We've compiled this list to help you get the information you need efficiently. If your question isn't covered here, please don't hesitate to contact us directly.
General Questions
Billing & Payments
Brand Identity Design Support
Graphic Design Support
Web Design Support
Empower yourself with our curated collection of guides, articles, and best practices. These resources are designed to help you understand key creative concepts, optimize your project workflows, and make the most of your creative assets delivered by Forma Vizual Studio.
A well-crafted creative brief is the cornerstone of any successful design project. This comprehensive guide walks you through the essential elements, key questions to answer, and tips for providing clear, concise, and inspiring direction to ensure your project starts smoothly and your vision is perfectly translated into impactful design.
Download PDF Guide
Transparency is key to our partnerships. This article provides a clear overview of the typical stages involved in our design projects – from initial consultation and discovery, through concept development and revisions, to final asset delivery and post-launch support. Understand what to expect at each step of your creative journey with us.
Read Article Online
JPEG, PNG, PDF, AI, EPS, SVG... Confused about which file format to use and when? This quick reference guide demystifies common design file formats, explaining their characteristics, primary uses (web vs. print), and advantages, helping you manage and utilize your digital assets effectively.
View File Format GuideIf you haven't found the answers you need in our FAQs or resource library, or if you require personalized assistance, please don't hesitate to reach out. Our team of creative professionals is ready and eager to help you navigate any challenge.
We aim to reply within one business day.
52 Graf Ignatiev Street, Floor 3, Sofia, 1000, Bulgaria
Please schedule meetings in advance.
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (EET)
Your feedback is incredibly valuable to us at Forma Vizual Studio. We are constantly striving to enhance our support services and the usability of this support hub. If you have any suggestions, comments, or ideas on how we can better serve you and our creative community, please take a moment to let us know. Every piece of feedback contributes to our growth and helps us refine our partnership with you.
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